Shipping and Refund Policy

Shipping Policy

Digital Products:
All our products are digital and available for instant download upon purchase. We ensure that digital products are delivered within a maximum of 12 hours of purchase. You’ll receive an email with a download link or access instructions shortly after completing your order.

Refund Policy

Refunds on Digital Products:
We offer a refund period of up to 7 days from the date of purchase under certain conditions. To be eligible for a refund, please ensure you meet the following criteria:

Request within 7 Days: Refund requests must be made within 7 days of the purchase date.
Reasonable Use: You must have not used or downloaded the product extensively. If the product is found to be used or consumed, the refund may not be granted.
Valid Request: Refunds are considered on a case-by-case basis. Please provide a clear reason for the refund request, and we will review it promptly.

Why Offer Refunds?
Our refund policy is designed to ensure that you are satisfied with your purchase. We strive to provide detailed product descriptions and samples to help you make an informed decision. However, if the product does not meet your expectations, we are here to assist with refunds when applicable.

Need Assistance?

If you have any questions about our shipping or refund policies, or if you need help with a refund request, please contact us at support@fekrah.store. We’re committed to providing you with excellent service and support.